ocoolai

Disclaimer

This disclaimer forms an integral part of the Terms of Service. By using ocoolai (one.ocoolai.com) you confirm that you have read and accept it in full.

Sections 1 and 2 deserve particular attention: they determine how you should use the Service and where we accept no liability.

1. What AI Chat and AI Studio Are (Important)

1.1 Free tools for verifying API keys

AI Chat and AI Studio are modules we make available free of charge. They exist so that you have a convenient environment in which to verify that an API key works, test how different models behave, and experiment with prompts.

They are not, and have never been positioned as, production-grade conversation or creation applications.

Which means:

  • we charge nothing for these modules beyond the credits consumed by the model calls themselves;
  • we make no commitment to production-grade stability, availability, data durability, or feature completeness;
  • we may adjust, rebuild, suspend, or withdraw any part of them without prior notice;
  • they may contain experimental features, unfinished functionality, or known defects.

1.2 Do not use them for critical work

Do not use AI Chat or AI Studio to:

  • hold the only copy of data you cannot afford to lose;
  • carry production business processes;
  • handle material your organisation's compliance policy requires to be retained under controls;
  • serve any purpose with strict data integrity or continuity requirements.

If you have production requirements, build your own application against the API and implement persistence, backup, and disaster recovery in an environment you control.

1.3 Keep your own copies (Important)

We strongly recommend keeping your own backups of anything important.

  • Without cloud sync, your conversation data lives only in your current browser's local storage. Clearing your cache, using private browsing, changing browser or device, or automatic storage eviction by the browser will destroy it permanently and irrecoverably.
  • Even with cloud sync on, periodically use the built-in export function to save important conversations locally.
  • Download images, video, and audio generated in AI Studio soon after creating them. Some outputs are delivered through temporary links that expire after around 7 days.
  • We provide no data recovery service and cannot guarantee that any lost data can be restored.

If you lose data because you kept no backup, that loss is yours to bear.

2. Data Loss and Service Interruption (Important)

2.1 Force majeure

We accept no warranty and no liability for interruption, data loss, data corruption, or any other loss caused by events beyond our reasonable control, including:

  • natural disasters (earthquake, flood, fire, typhoon);
  • war, civil unrest, terrorism, strikes, epidemics;
  • government action, changes in law, or binding demands from judicial or administrative authorities;
  • power outages, telecommunications failures, backbone network outages, DNS failures;
  • hacking, denial-of-service attacks, viruses, or malware;
  • data centre failure, hardware failure, storage media failure, cloud provider outage;
  • interruption, restriction, or policy change by an upstream model provider.

2.2 Technical failures

We likewise accept no liability for data loss or unavailability caused by:

  • server crashes, database failures, storage corruption;
  • incidents during upgrades, migrations, or maintenance;
  • software defects, misconfiguration, or third-party component failures;
  • problems originating in your network, browser, device, or operating system.

We use commercially reasonable efforts to keep the Service stable and to back up data, but the existence of backups is not a promise or guarantee that data can be recovered.

2.3 Loss caused by your own actions

We accept no liability for data loss resulting from:

  • your deletion of threads, assets, topics, or your account;
  • clearing browser data, uninstalling your browser, or reinstalling your operating system;
  • someone altering or deleting your data after your credentials were exposed;
  • accidental import, overwrite, or reset of local data.

2.4 No service level commitment

We provide no service level agreement of any kind, commit to no availability percentage or recovery time, and offer no compensation, damages, or credit refunds for interruption, unless separately agreed in writing.

3. AI-Generated Content

3.1 Accuracy

Model output is produced by probabilistic algorithms that predict language patterns; it is not fact retrieval or reasoning. Output may contain:

  • statements contrary to fact;
  • entirely fabricated information, citations, legal provisions, data, or references (commonly called "hallucinations");
  • outdated information;
  • logically flawed reasoning;
  • biased or inappropriate framing;
  • incomplete or misleading conclusions.

We make no express or implied warranty as to the accuracy, completeness, timeliness, reliability, or fitness of Output. Verify independently before acting on it.

3.2 Not professional advice

Output does not constitute, and must not be treated as, medical, legal, financial, tax, investment, psychological, educational, or any other professional advice.

For matters affecting health, personal safety, property, legal rights, or other significant interests, consult a qualified professional. The risk of making significant decisions directly on the basis of model output is entirely yours.

3.3 Legality and appropriateness

We make no warranty as to the legality, compliance, or appropriateness of Output. You are fully responsible for how you use, distribute, or publish it and for all resulting consequences.

Where applicable law requires conspicuous labelling of AI-generated or synthetic content, meeting that obligation when you publish is your responsibility.

3.4 Originality and intellectual property

Output may be identical or highly similar to what other users receive, and may inadvertently resemble existing works. We do not warrant that Output is original, that it can be protected by intellectual property rights, or that it does not infringe any third-party right.

Conduct your own rights clearance before using Output commercially.

4. Third-Party Models and Services

The core function of the Service is access and forwarding. The models you use are supplied and run by upstream providers.

  • We make no warranty as to their service quality, availability, latency, content policy, or data handling.
  • Providers may change model versions, pricing, capability boundaries, or access policies at any time, beyond our control and outside our responsibility.
  • What a provider retains and how it processes your input is governed by its own policy; we cannot make commitments on its behalf.
  • For third-party tools, MCP servers, and external search services you connect yourself, we accept no responsibility for their security, reliability, or data handling.

5. Account and Asset Security

  • API key exposure — credit consumption and all other losses resulting from a key you failed to safeguard being exposed or misused are yours to bear. Never commit keys to public repositories or client applications.
  • Credential exposure — account irregularities caused by a leaked password, a shared device, or a phishing attack are yours to bear.
  • Credit consumption — calls made under your account are treated as your own, unless you can show they resulted from a fault in our systems.

6. Your Responsibility

You are fully responsible for everything you do with the Service and its consequences, including:

  • the legality and rights status of the Input you submit;
  • your use and distribution of Output;
  • applications you build on the Service and their effect on your end users;
  • the impact of your use on third-party rights.

If your conduct exposes us to third-party claims, administrative penalties, or other losses, you must indemnify us under section 14 of the Terms of Service.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  1. the Service and all its content are provided "as is" and "as available" with no warranty of any kind, express or implied;
  2. for free modules, including AI Chat and AI Studio, we accept no liability whatsoever;
  3. our aggregate liability cap is as set out in section 13 of the Terms of Service;
  4. we are in no circumstances liable for indirect loss, lost profits, lost data, lost goodwill, or business interruption.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. There, the above applies only to the extent the law permits, and you may hold statutory rights this disclaimer does not exclude.

8. Changes

We may revise this disclaimer. Revisions take effect when published on the Service, and continued use after that date constitutes acceptance.

For questions about this disclaimer, please reach us through the support or ticket channel provided on this site.

Operator: ocoolai

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